Toppan Merrill hits every financial regulatory deadline with expert, round-the-clock service
- Financial printing company is committed to supporting the financial industry’s goal of further spurring economic growth and development
Country Business Reports interviews and articles by Discovery Reports
Financial printing companies provide essential support services to the financial sector – including disclosing and distributing mission-critical content that result in more informed decisions – but their role is usually not highlighted as a significant contributor to market growth and economic development. Like gas, water and power companies that give life to cities and communities, financial printing and communication services companies lie at the back of bond, equity and capital markets sectors, working tirelessly behind the scenes to keep financial markets functioning efficiently and effectively.
Within Asia’s World City, leading financial documentation specialist Toppan Merrill is a cut above other financial printing market players. Helping companies comply with regulatory requirements, and manage and distribute documents efficiently and securely to investors and stakeholders, Toppan Merrill delivers peace of mind to clients with its round-the-clock expert communications services.
“Accuracy, efficiency and fast turnaround time are minimum requirements for a financial printer, and these are basic in all our offerings,” said Christabel Lee, managing director. “What differentiates us from competitors is the dedication and expertise of our staff. We have a strong service-centred and solution-driven culture. Our team is cohesive and collaborative. We also work as a family; all staff take pride in every deal the company wins. We support each other always even when we have disagreements, we quickly work together to find the best ways to overcome hurdles. We step up for each other to provide the best possible solutions that benefit the clients and the company. That’s how good our staff is.”
Toppan Merrill APAC offers comprehensive financial printing and communications services such as typesetting, proofreading, translation, and printing and design of audited and financial documents. These documents include prospectuses of initial public offerings (IPO) and global depository receipts, regulatory filings for stock exchanges and compliance reports. Its manpower size and experience are unmatched in Hong Kong, allowing it to cover more than 50 per cent of the market for IPO filings.
With offices in Hong Kong, mainland China and Singapore, and sister companies in the US, Europe including Britain and Switzerland, the company always strives to go beyond clients’ expectations as it provides strategic support worldwide. To sustain this excellent service, Toppan Merrill APAC develops its own proprietary technology and systems, and explores initiatives to facilitate growth of the company.
“Our multi-site operations help us juggle work seamlessly, especially during peak seasons or developments like the Covid-19 pandemic,” said Maggie Ma, senior vice-president and chief sales officer of Toppan Merrill APAC. “We handle last-minute tasks all the time, so it helps that our team is large, flexible and efficient in managing all the changes. Financial processes are also very tedious, so we invest heavily in automation and proprietary tools to ensure we handle client requests as fast as possible.”
Combining global resources, innovation, best practices and more than 50 years of industry experience to grow and deliver flexible, best-in-class solutions to clients, Toppan Merrill APAC also strives to be fair and transparent to all its stakeholders.
“Clients, staff and shareholders are equally important to us,” Ma said. “We don’t hide difficulties, but we try hard to solve every issue. When it comes to partnerships, we know what we are good at. We know our expertise, so if something works well, where both parties stand to benefit, then we are open to exploring partnerships.”
As Hong Kong continues to be a key player in the global financial landscape with its strategic location in Asia, well-developed infrastructure and favourable tax and regulatory environment, the demand for financial printing services will remain strong. Toppan Merrill APAC is committed to supporting the financial industry’s goal of further spurring economic growth and development.
“We strive for excellence through an inclusive culture for nurturing talents to drive constant growth, technology innovation and continuous process re-engineering,” Lee said.