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Hong Kong property
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New trend among fashion brands: setting up cafes to drive up store traffic

Retailers from Uniqlo to Dior use cafes as a marketing tool to reconnect with young consumers

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Uniqlo started offering customers coffee last year. Photo: Handout
Cheryl Arcibal

A new trend has emerged in Hong Kong’s commercial property landscape as the retail sector slowly recovers: non-food and beverage (F&B) brands are turning to casual dining to entice young consumers and get more out of their premises.

Japanese apparel retailer Uniqlo carved up some space for a cafe in its refurbished Cityplaza outlet in Taikoo Shing last year and American luxury brand Ralph Lauren went further by opening standalone Ralph’s Coffee shops in high-end malls like Harbour City in Tsim Sha Tsui and Pacific Place in Admiralty.

French fashion houses Dior and Louis Vuitton had also opened pop-up cafes in recent years and months, while online brokerage firm Longbridge opened a Longbridge Cafe in Mong Kok late last month.

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“Non-F&B brands in the Asia-Pacific, especially luxury fashion brands, have included cafes in their business to connect with young consumers and excite them with a new experience,” said Nathanael Lim, insight manager for beverages in Asia at market research firm Euromonitor International. “Cafes are popular among young consumers and are used as a marketing tool to drive consumer traffic to their luxury fashion store.”

Ralph Lauren has opened standalone Ralph’s Coffee shops in high-end malls like Harbour City in Tsim Sha Tsui and Pacific Place in Admiralty. Photo: Handout
Ralph Lauren has opened standalone Ralph’s Coffee shops in high-end malls like Harbour City in Tsim Sha Tsui and Pacific Place in Admiralty. Photo: Handout

The outlook for retailers has brightened after official data showed overall sales in August rose by 3.8 per cent year on year, marking a fourth straight month of growth.

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